Shipping Policy

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Processing Time

Orders are typically processed within 1-3 business days after purchase. During high-demand periods (such as promotions), processing may take slightly longer.

Delivery Time

Once shipped, orders typically arrive within 5-11 business days. You'll receive a tracking number by email as soon as your order ships, so you can follow its progress the whole way.

Please note: delivery times are estimates and can occasionally vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Rates

Free shipping on all orders

International Shipping

We currently ship to the United States. Additional customs fees or import duties, if applicable, are the responsibility of the customer and are determined by your local customs office.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking link. If you haven't received tracking information within [3-5] business days of placing your order, please reach out to us.

Lost or Delayed Packages

If your tracking shows no movement for an extended period, or if your package hasn't arrived within a reasonable window past the estimated delivery date, contact us at help.persim@gmail.com and we'll help track it down.

Questions?

Reach out to us at help.persim@gmail.com — we're happy to help.

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